Our business plan 2023‑2028


We are currently developing our business plan for the five-year period from 2023 to 2028 - within the framework we are regulated, this price control period is known as RIIO-ED2 (or just ED2). We want to hear from you, our customers and stakeholders, on our Emerging Thinking so far. We will be submitting a draft plan in July 2021 ahead of a final plan to our regulator, Ofgem, in December 2021.

Our plan will set out what we propose to deliver for our customers through to 2028, what we will deliver (our outputs) and what we are allowed to charge for the services we provide.

We have been talking with you over the past 12 months to understand your needs. Emerging Thinking feeds back what we have heard and starts the next phase of our planning process, narrowing in on specific proposals. We want to understand your priorities and preferences across all parts of our business, focusing on key choices from decarbonising the energy system to connecting new customers to our network. Your feedback will help to shape our plan.

This interactive website has all the key information you need to know about each part of our Emerging Thinking, to help you to understand the choices available to you and the areas we’d like your views on.

You can also explore our thinking in more detail in the two documents above. The first provides an overview of our vision for the future, what we see as the key priorities and the big questions to be answered as we build our plan for 2023-2028. The second contains more detailed, supporting information for each aspect of our plan such as what we’ve done so far in our current price control period (ED1) and how we see things shaping up for ED2.

Storage of data

We will store the data you enter temporarily on this site until you’re ready to submit it; this means you don’t have to answer all of the questions in one sitting, you can come back another day and pick up where you left off. When we close the survey we will collect any unsubmitted data for analysis.

We will use any feedback you provide as a result of visiting this site for the purpose of informing our thinking in respect of the development of our business plan for the regulatory price control period that will run from April 2023 to March 2028. If you are happy for us to contact you to explore your comments further, please leave your name and e-mail address on submitting your feedback. If you would like to know more about how we process personal data generally, you may wish to read our privacy policy