Have your say
Exploring the choices
Under three themes, we have set out 12 performance areas for our business, each with five calibrated levels of service we could deliver for you in RIIO-ED2 and associated cost and bill impact. They are provided to stimulate feedback from you and to help us refine our plans.
Choose one to get started...
Delivering an environmentally sustainable network
- Decarbonisation
- Business carbon footprint
- Environmental protection
Maintaining a safe and resilient network
- Safety
- Long-term network performance & condition
- Reliability & availability
- Climate change adaptation
- Physical & cyber security
Meeting the needs of consumers & network users
- Customer service
- Connections
- Our communities
- Openness & transparency
If you’re short on time, we have developed some ready-made packages to get you started.
Your choices summarised
Delivering an environmentally sustainable network
Maintaining a safe and resilient network
Meeting the Needs of Consumers and Network Users
| Indicative bill impact | £0.0 |
|---|---|
| Indicative total bill | £85.00 |