Northern Powergrid Innovation Festival 2020 - AutoDesign

14 Aug 2020

12:30pm - 01:30pm

Virtual

Overview

This August we will be showcasing some of the most innovative projects that are helping us to maintain, improve and strengthen the local power infrastructure in the North East, Yorkshire and northern Lincolnshire. From groundbreaking new ways of detecting problems to the very latest in drone technology – our best ideas to tackle climate change, fix faults before they impact customers and bring new ideas to the area will be on show.

Every new connection to our network needs a quote for works. Be it for a few new EV chargers or a new home. This process used to take up to ten days but this year we have revolutionised the process. A new automated tool means a customer can create quotes and see if there is capacity to connection in less than 10 minutes. In this session Dan Filo explains how we’ve used big data and the best of technological advances to bring this gold standard customer service tool to our region.

Speakers

speaker

Clare Roberts

Design Engineer, Northern Powergrid

no-speaker

Dan Filor

Design Engineer, Northern Powergrid

Agenda

12:30pm - 12:35pm Opening and welcome
12:35pm - 01:05pm In conversation with Dan and Clare
01:05pm - 01:25pm Questions and answers
01:25pm - 01:30pm Close session