Documents

As part of our stakeholder engagement, we want to understand, engage and listen to the views of our customers and stakeholders. We also want to hear your views on our documents. Below, we share some of our key documents covering topics such as decarbonisation, community energy and the environment. You can use this page to provide specific feedback on the documents. This will help us to shape the presentation of our business documents and reports in future.

Clear

January 2023

Thank you for all those who attended our virtual Emergency Power Cuts Stakeholder Briefing on the 15th December 2022. There were a number of questions asked during the briefing and these have been consolidated into a 'Questions and Answers' document as advisory information for all stakeholders.

March 2022

All your questions answered here

CommunityEnergy

November 2021

An update on how we’re doing against our business plan commitments that run through to 2023

Our emerging thinking for the next price control period, 2023-2028

Connections,DSO,COVID-19,Vulnerability,Business Planning,Environment,Decarbonisation,CommunityEnergy

Supporting our region's decarbonisation targets is a major objective for our business. This document explains how we might achieve this

Business Planning

December 2020

An update on how we’re doing against our business plan commitments that run through to 2023

Reporting,DSO,Environment,Business Planning,Decarbonisation

November 2020

An account of what we are doing to address environmental matters, including our role in the transition to a low carbon future

Reporting,Environment,Decarbonisation

September 2020

Supporting materials for our emerging thinking for the next price control period, 2023-2028

Vulnerability,CommunityEnergy,COVID-19,Environment,DSO,Decarbonisation,Connections,Business Planning

August 2020

Our first in-depth analysis of community energy across the North East, Yorkshire and northern Lincolnshire, covering both of our licence areas

Decarbonisation,CommunityEnergy

May 2020

Our ICE submission demonstrates how we are listening to our stakeholders using their feedback to drive improvements in our connections service

Connections,Vulnerability

April 2020

A quick summary of our approach to supporting business critical roles and services during the COVID-19 pandemic

COVID-19,Business Planning

March 2020

The agenda from our annual fuel poverty conference

Events,Vulnerability

November 2019

Our Part 2 submission in response to Ofgem's Stakeholder Engagement and Consumer Vulnerability (SECV) incentive - focusing on meaningful outcomes for stakeholders and customers

Vulnerability,Reporting

Slides from an engagement event with DG Owner Operators

Events,Connections

Our Part 1 submission in response to Ofgem's Stakeholder Engagement and Consumer Vulnerability (SECV) incentive - focusing on our strategies and highlights of the year

Vulnerability,Reporting

Our Part 3 submission in response to Ofgem's Stakeholder Engagement and Consumer Vulnerability (SECV) incentive - focusing on our consumer vulnerability approach

Reporting,Vulnerability

Slides from our annual stakeholder summit

Business Planning,Events

October 2019

Slides from an engagement event focused on electric vehicles Decarbonisation, Events

Decarbonisation,Events

An update on our guiding principles for transitioning to becoming a Distribution System Operator, explaining our plan and why our vision for the future is right for our region

Business Planning,DSO

An update on how we’re doing against our annual Incentive on Connections Engagement (ICE) commitments

Reporting,Connections

A quick summary of our key measures of performance in the year

Reporting

September 2019

An account of what we are doing to address environmental matters, including our role in the transition to a low carbon future

Environment,Reporting,Decarbonisation

An update on how we’re doing against our business plan commitments that run through to 2023

Reporting,DSO,Environment,Decarbonisation,Business Planning

December 2018

Ofgem's guidance on the Stakeholder Engagement and Consumer Vulnerability (SECV) incentive designed to drive network companies to engage with stakeholders and address consumer vulnerability issues

Vulnerability,Business Planning